PSI https://www.psi.org/ Nonprofit organization making it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services. Mon, 26 Feb 2024 17:24:16 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 https://media.psi.org/wp-content/uploads/2020/05/31002018/cropped-psi-logo-32x32.png PSI https://www.psi.org/ 32 32 A360’s inaugural reflection report https://www.psi.org/2024/02/a360s-inaugural-reflection-report/ Mon, 26 Feb 2024 16:40:20 +0000 https://www.psi.org/?p=61186 We’re thrilled to share A360’s inaugural reflection report for 2023, spotlighting major project achievements and championing the voices of adolescent girls across Ethiopia, Kenya and Nigeria.

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We’re thrilled to share A360’s inaugural reflection report for 2023, spotlighting major project achievements and championing the voices of adolescent girls across Ethiopia, Kenya and Nigeria. In its second phase, A360 has achieved remarkable engagement, reaching over 974,000 first-time users and 424,000 continuing users of modern contraceptives. Institutionalization and sustainable scale up into government systems in Ethiopia and northern Nigeria have been particularly successful.

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Research Notes: PSI’s 2023 scientific publications in review https://www.psi.org/2024/02/research-notes-psis-2023-scientific-publications-in-review/ Thu, 15 Feb 2024 13:22:24 +0000 https://www.psi.org/?p=61157 A total of 40 peer-reviewed journal publications were supported by PSI projects or had PSI-affiliated co-authors in 2023. Explore.

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In 2023, a total of 40 peer-reviewed journal publications were supported by PSI projects or had PSI-affiliated co-authors. These publications feature research from 24 countries and have generated insights in cross-cutting areas including self-care and digital consumer and digital healthcare provider solutions, and market-based approaches. 

These studies examine preferences for partner-delivered HIV self-tests in Zimbabwe, the acceptability of a pleasure-oriented sexual and reproductive health chatbot in Kenya, consumer and healthcare provider preferences related to self-sampling for HPV screening in Mozambique, the quality of facility-based distribution of insecticide treated nets for malaria prevention in Ghana, and much more. 

PSI strives for inclusive and equitable authorship in scientific publications. In 2023, 42% of lead authors were based in low- and middle-income countries (LMICs) and 70% of lead authors were women. Eleven publications were by first-time first authors. More than 92% of publications included an LMIC-based author in any authorship position. Nearly all (97%) of our data-based publications were free of authorship parasitism, which is the lack authorship representation from the countries providing data.¹

See below to explore our most discussed, most viewed, most cited publications of the year, as well as a full list of all 2023 publications!

From left, Nehemiah Nhando (PSH, Zimbabwe), Malvern Munjoma (PSH, Zimbabwe), Mercy Nhamo-Murire (PSI South Africa) Frackson Shaba (FHS Malawi) Tom Ngaragari (PS Kenya), Tungamirai Mhuka (PSH, Zimbabwe) and Nigel Kunaka (PSH, Zimbabwe) Photo credit: Mercy Nhamo-Murire

Most Cited

Secondary distribution of HIV self-test kits by HIV index and antenatal care clients

This publication from STAR has been cited by three other papers since June 2023. It was also shared in the Health Systems Trust Bulletin, a South Africa-based bi-monthly digest of public health news.

Missed opportunity for self-injectable contraception awareness and adoption

This research article from DISC has already been cited by one other peer-reviewed publication since September 2023.

Most Discussed

These publications had the highest Altmetric—a score that includes social media mentions, news stories, blog posts, citations, and other types of engagement.

Priority indicators for sexual and reproductive health self-care: recommendations from an expert working group. Altmetric of 15 ranks it in the top 25% of all tracked articles.

How a co-design process led to more contextually relevant family planning interventions in emerging urban settings in Eastern Uganda. Altmetric of 12 ranks it in the top 25% of all tracked articles.

Do community measures impact the effectiveness of a community led HIV testing intervention. Secondary analysis of an HIV self-testing intervention in rural communities in Zimbabwe. Altmetric of 11 ranks it in the top 25% of all tracked articles.

 

Also notable: Two of our publications top the “Editor’s Picks” and “Most Read” lists for Global Health: Science and Practice

Editor’s Pick: Uptake and Short-Term Retention in HIV Treatment Among Men in South Africa: The Coach Mpilo Pilot Project

Most Read: Strengthening Integrated Approaches for Family Planning and Menstrual Health

Full list of 2023 peer-reviewed journal publications with PSI-affiliated authors

Activating people and communities

How a co-design process led to more contextually relevant family planning interventions in emerging urban settings in Eastern Uganda.

Evaluating Counseling for Choice in Malawi: A Client-Centered Approach to Contraceptive Counseling

Sexual and reproductive health of migrant women and girls from the Northern Triangle of Central America

Contraceptive method switching and discontinuation during the COVID-19 pandemic in Myanmar: findings from a longitudinal cohort study.

Accelerated institutionalization of an adolescent sexual and reproductive health (ASRH) intervention in Tanzania: Findings from a mixed-methods evaluation

Balancing evidence-informed and user-responsive design: Experience with human-centered design to generate layered economic empowerment and SRH programming in Tanzania, Ethiopia, and Nigeria

Fidelity, Feasibility and Adaptation of a Family Planning Intervention for Young Women in Zimbabwe: Provider Perspectives and Experiences.

Applying Human-Centered Design to Replicate an Adolescent Sexual and Reproductive Health Intervention: A Case Study of Binti Shupavu in Kenya

Task shifting and community engagement as the keys to increasing access to modern contraception: Findings from mixed methods operational research in coastal Kenya.

Maternal and newborn healthcare utilization in Kampala urban slums: perspectives of women, their spouses, and healthcare providers.

Do community measures impact the effectiveness of a community led HIV testing intervention. Secondary analysis of an HIV self-testing intervention in rural communities in Zimbabwe

Assessing acceptability and effectiveness of a pleasure-oriented sexual and reproductive health chatbot in Kenya: an exploratory mixed-methods study.

Lessons Learned in Improving the Quality of a Free Reproductive Health Hotline in Benin

 

Growing markets for new and underused products and services

Demand Forecasting Approaches for New Contraceptive Technologies: A Landscape Review and Recommendations for Alignment

Missed opportunity for self-injectable contraception awareness and adoption: Insights from client exit interviews in Uganda and Nigeria

Equipping providers to offer novel MPTs: Developing counseling messages for the Dual Prevention Pill in clinical studies and beyond.

Early implementation learnings on acceptability and feasibility of “V”: a multi-level PrEP intervention designed with and for adolescent girls and young women in Zimbabwe

Understanding Oral PrEP Interest, Uptake, Persistence, and Experience of Use Among Heterosexual Men in Johannesburg, South Africa: An Exploratory Pilot Study.

Preferences for Long-Acting PrEP Products Among Women and Girls: A Quantitative Survey and Discrete Choice Experiment in Eswatini, Kenya, and South Africa.

Stakeholders’ perception of a total market approach to HIV self-testing (HIVST) for the private sector in Nigeria

Preferences for oral-fluid-based or blood-based HIV self-testing and provider-delivered testing: an observational study among different populations in Zimbabwe

Secondary distribution of HIV self-test kits by HIV index and antenatal care clients: implementation and costing results from the STAR Initiative in South Africa.

Enablers and barriers to effective HIV self-testing in the private sector among sexually active youths in Nigeria: A qualitative study using journey map methodology

Effectiveness of Intermittent Screening and Treatment of Malaria in Pregnancy on Maternal and Birth Outcomes in Selected Districts in Rwanda: A Cluster Randomized Controlled Trial

Self-sampling for human papilloma virus DNA as a strategy to increase access to cervical cancer screening: patients’ and providers’ perspectives on facilitators and barriers to scale.

The Mulher Study: cervical cancer screening with primary HPV testing in Mozambique.

 

Building resilient health systems

Malaria elimination in Zanzibar: where next?

Measuring quality of facility-based ITN distribution in Ghana.

The U.S. President’s Malaria Initiative’s Support for Improving the Quality of Malaria Case Management Services: Fifteen Years of Progress and Learning.

Clinical Outreach Training and Supportive Supervision Quality-of-Care Analysis: Impact of Readiness Factors on Health Worker Competencies in Malaria Case Management in Cameroon, Mali, and Niger.

Use of Supervision Data to Improve Quality of Care for Malaria in Pregnancy: Experience in Six African Countries.

Molecular Markers of Sulfadoxine-Pyrimethamine Resistance in Samples from Children with Uncomplicated Plasmodium falciparum at Three Sites in Angola in 2019

Spatial Clustering and Risk Factors for Malaria Infections and Marker of Recent Exposure to Plasmodium falciparum from a Household Survey in Artibonite, Haiti.

Strengthening Integrated Approaches for Family Planning and Menstrual Health

Defining Collective Priorities: Research and Learning Agendas for Family Planning Across 6 Countries.

Mobile programs in family planning.

Priority indicators for sexual and reproductive health self-care: recommendations from an expert working group.

Use of a hybrid digital training approach for hormonal IUD providers in Nigeria: results from a mixed method study.

Strengthening Kampala’s Urban Referral System for Maternal and Newborn Care Through Establishment of an Emergency Call and Dispatch Center.

Adaptations to comprehensive abortion care during the COVID-19 pandemic: case studies of provision in Bolivia, Mali, Nepal, and the occupied Palestinian territory

¹ Rees, C. A., Lukolyo, H., Keating, E. M., Dearden, K. A., Luboga, S. A., Schutze, G. E., & Kazembe, P. N. (2017). Authorship in paediatric research conducted in low‐and middle‐income countries: parity or parasitism?. Tropical Medicine & International Health, 22(11), 1362-1370.

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Let’s Talk About Her Health https://www.psi.org/2024/02/lets-talk-about-her-health-gender-equality/ Tue, 06 Feb 2024 21:10:27 +0000 https://www.psi.org/?p=61136 Achieving gender equality requires action from everyone: journalists included.

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Achieving gender equality is our collective North Star; but as experts share, progress requires action from everyone: journalists included.

Dionne Oguna, a Senior Communications Specialist for PSI’s flagship youth contraceptive project A360, sat with Christophe Hitayezu, Pandemic Health Mentor at Internews, Quinta Yuochi, Editor and Chief at Equate Women’s Magazine, and Sara Jerving, Global Health Reporter at DevEx, to discuss why covering women’s health is essential to advancing gender equality, and what journalists need to overcome the challenges in telling her story.

Tune into the conversation, below.

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Why is UHC so important? https://www.psi.org/2024/01/universal-health-coverage-psi-board/ Wed, 03 Jan 2024 19:42:29 +0000 https://www.psi.org/?p=61010 We asked five PSI board members —Dr. Stephen Tang, Madhu Bala Nath, Abhijit Dutta, Dr. Sadiah Ahsan Pal, and Mike Joubert— to weigh in.

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Why is Universal Health Coverage (UHC) important? And how can stronger health systems deliver better and faster consumer-powered healthcare?

We asked five PSI board members —Dr. Stephen Tang, Madhu Bala Nath, Abhijit Dutta, Dr. Sadiah Ahsan Pal, and Mike Joubert— to weigh in. Listen in, below.

What is slowing progress toward UHC?
How can we achieve UHC?
How can we build stronger health systems?
How can health system accountability lead to better public health?

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Health Impact Amidst Climate Change https://www.psi.org/2024/01/climate-change-women-girls/ Wed, 03 Jan 2024 19:14:42 +0000 https://www.psi.org/?p=61007 The fact is: climate change affects health consumers, especially women and girls.

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What’s the connection between climate change and health?

Christophe Hitayezu, the Pandemic Health Mentor at Internews, speaks with Alison Malmqvist, Director of Sexual & Reproductive Health at PSI, and Charles Kabiswa, Executive Director of Regenerate Africa, to explore climate change’s direct and indirect effects on health consumers, especially women and girls.

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Centering Inclusion and Belonging https://www.psi.org/2023/12/centering-inclusion-and-belonging/ Mon, 11 Dec 2023 21:19:59 +0000 https://www.psi.org/?p=60950 We chatted with Kim Walker, PSI’s Senior Advisor on Global Inclusion and Belonging, to learn more about her mission to strengthen the PSI network and incorporate PSI’s values into every aspect of our work. 

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We chatted with Kim Walker, PSI’s Senior Advisor on Global Inclusion and Belonging, to learn more about her mission to strengthen the PSI network and incorporate PSI’s values into every aspect of our work.  

What is your background, and what brings you to PSI?

I started my career working in housing-related nonprofits. Over time, I became more interested in making positive change within organizations over the technical work I was doing in homelessness. I ended up getting a PhD in Leadership and Organizational Change and I joined the board of an organization focused on inclusion and belonging (I&B) in nonprofits. In my last few roles, I have been fortunate to be able to put those two things together and lead I&B work. PSI’s reputation as a technically strong, joyful place to work preceded it, and I was excited about the challenge of developing an I&B function that could take it to the next level and work effectively across multiple countries. 

What are the responsibilities of the Senior Advisor role?

As a Senior Advisor, I’ll be working on defining PSI’s vision and strategy around I&B and then, to increase our staff’s capacity for this work, creating a learning curriculum based on our strategy. I will also be helping to clarify organizational expectations about staff behaviors and competencies around inclusion and build out I&B resources to support PSI’s programmatic work. 

Of course, I can’t do this work in isolation, and I will be facilitating PSI’s I&B Council and Employee Resource Groups to embed the voice of staff from across our global network. I’ll also closely partner with our Human Resources network and leadership teams to ensure that this work shows up in our policies and practices. Ultimately my goal is to build out and implement an internal and external I&B strategy to ensure that PSI’s values show up in every aspect of our work. 

How do you make inclusion and belonging relevant on a global scale? How do you make sure your work is truly cross-cultural?

With a large organization with thousands of employees around the world, it can be hard to find the things that feel like relevant shared concepts, but power is one of them. Even though which groups have power and why may vary across contexts, power dynamics and inequities exist everywhere. Building a greater awareness of power and exploring these concepts through our mission and strategy are things that can really unite us. Also, no matter what language we may use to describe it, I believe there is a shared desire to experience a workplace that gives us all a sense of belonging. 

Any one person in this role, no matter where they are located, needs to have a deep self-awareness to do this work in a way that does not center themselves, their country, or their team. That’s especially true when this role is located in the US, a region that has typically enjoyed more power in the development sector. To make sure I’m bringing a more balanced perspective, I’m constantly reading and learning and engaging with other practitioners. Within the PSI space, I’m traveling to meet folks in person when I can, connecting virtually with multiple teams and groups regularly, and ensuring that there is space for the elevation of multiple perspectives through various channels across the organization. I am perhaps most directly accountable to our CEO, the board, and our I&B Council, but I try to make it easier for everyone to hold me accountable by establishing a strategy and sharing our goals with the network. Because I&B often covers sensitive topics, we also have anonymous mechanisms for staff to share ideas and concerns beyond our trainings and webinar discussions.  

What are the biggest challenges and opportunities you see at PSI? In the international development sector more broadly?

A lot of work and principles behind this work long predated me, including things like our sign-ons and commitments to the Coalition for Racial & Ethnic Equity in Development (CREED) pledge and  the minimum gender standards. We had a staff-initiated I&B Council and were reporting out externally on representation data before I arrived. There were clear signs of enthusiasm and commitment for this work, and this role is an opportunity to build and expand upon that. PSI also has a long history of consumer-powered health care and human-centered design which rely on some of these same principles. 

The sector at large is grappling with who is and should be at the center of the decision-making and agency in international development work. The usual work of challenging power, creating spaces for more voices, changing processes, and influencing change is harder when you are trying to achieve it across such a broad context in an increasingly interconnected and polarized world. The international context creates opportunities for greater collaboration and learning because of how many people this work touches, but the complexity means it will take a lot of energy and sustained, longer-term donor commitment to translate good intentions into change. 

What can external stakeholders and friends of PSI expect to see as a result of this work? 

We will continue to share data about our progress via our website, similar to what we do now on representation.  Once we complete our strategy in 2024, we will be able to share that with the world. For those who work in the same technical areas as we do, I am confident you will continue to hear about how we reflect this in our programmatic work at conferences across the globe. We are eager to continue engaging with peer organizations that do this work, so please reach out!  

Interested in learning more about inclusion and belonging at PSI? Contact Kim Walker (kwalker@psi.org).

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TRAINING HEALTH WORKERS IN ANGOLA https://www.psi.org/2023/12/training-health-workers-in-angola/ Mon, 11 Dec 2023 14:00:00 +0000 https://www.psi.org/?p=60699 The shortage of skilled health workers is widely acknowledged as a significant barrier to achieving Universal Health Coverage.

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By Anya Fedorova, Country Representative, PSI Angola  

The shortage of skilled health workers is widely acknowledged as a significant barrier to achieving Universal Health Coverage. To address this challenge, PSI supported ministries of health to develop a digital ecosystem that brings together stewardship, learning, and performance management (SLPM). The ecosystem enhances training, data-driven decision-making, and the efficiency of healthcare delivery.

Here’s what it looks like in practice.

In July 2020, PSI Angola, alongside the Angolan digital innovation company Appy People, launched Kassai, an eLearning platform that targets public sector health workers in Angola. Through funding from USAID and the President’s Malaria Initiatve (PMI), Kassai features 16 courses in malaria, family planning, and maternal and child health – with plans to expand learning topic areas through funding from ExxonMobil Foundation and private sector companies. A partnership with UNITEL, the largest telecommunication provider in Angola, provides all public health providers in Angola free internet access to use Kassai.

Kassai’s analytics system to follow learners’ success rate and to adjust the course content to learners’ performance and needs. Kassai analytics are integrated with DHIS2 – the Health Management Information System (HMIS) of Angolan MOH, to be able to link learners’ knowledge and performance with the health outcomes in the health facilities.  The analytics track learners’ performance by course and gives visibility by health provider, health facility, municipality, and province. Each course has pre-and post-evaluation tests to track progress of learning, too.

By the end of 2022, there were 6,600 unique users on the Kassai platform and 31,000 course enrollments. PSI Angola’s partnership with UNITEL, the largest telecommunication provider in Angola, allows for free internet access to learn on the Kassai for all public health providers in Angola. Building on its success for malaria training, Kassai now also provides courses in family planning, COVID-19, and maternal and child health. This reduces training silos and provides cross-cutting benefits beyond a single disease.

Implementing the SLPM digital ecosystem brings numerous benefits to health systems. It allows for more strategic and efficient workforce training and performance management, enabling ministries of health to track changes in health workers’ knowledge, quality of care, service utilization, and health outcomes in real time. The ecosystem also supports better stewardship of mixed health systems by facilitating engagement with the private sector, aligning training programs and standards of care, and integrating private sector data into national HMIS. Furthermore, it enables the integration of community health workers into the broader health system, maximizing their impact and contribution to improving health outcomes and strengthening primary healthcare.

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Building Stronger Health Systems for Women and Girls https://www.psi.org/2023/12/building-stronger-health-systems-for-women-girls/ Thu, 07 Dec 2023 21:48:29 +0000 https://www.psi.org/?p=60935 In the interview, we explore ways of strengthening Ethiopia's health system to better serve women and girls.

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How can health systems ensure women and girls have voice, choice, and agency to make informed health decisions? In short: deliver health solutions based on what women and girls say they want and need.

Saba Khan, Senior Technical Advisor at PSI, and Professor Seleshi Garoma, Senior Advisor of Ethiopia’s Ministry of Health, chatted with Ida Jooste, a Global Health Media Advisor at Internews to discuss how health systems can bring health consumers voices to the fore to deliver health solutions that work for women and girls.

Watch the video below to hear insights from their discussion.

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Digital Campaigns Accelerate COVAX Adoption – Lessons Learned in Sierra Leone https://www.psi.org/2023/12/digital-campaigns-accelerate-covax-adoption-lessons-learned-in-sierra-leone/ Wed, 06 Dec 2023 17:56:23 +0000 https://www.psi.org/?p=60896 In the realm of healthcare communication, the power of digital marketing cannot be underestimated. Under the EpiC project funded by USAID, Populations Services International (PSI) in collaboration with Sierra Leone’s Ministry of Health (MoH) embarked on a groundbreaking project to leverage digital tools to promote COVID-19 vaccination (COVAX).

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By Peninah Thande, Social Media Optimization Advisor, PSI; Alfred Samba Makavore, Project Country Manager-EpiC, PSI Sierra Leone; Emmanuel Jah, EpiC Communications Coordinator, PSI Sierra Leone

In the realm of healthcare communication, the power of digital marketing cannot be underestimated. Under the project funded by USAID, Populations Services International (PSI) in collaboration with Sierra Leone’s Ministry of Health (MoH) embarked on a groundbreaking project to leverage digital tools to promote COVID-19 vaccination (COVAX). With a target audience of social media users age 18-65, this endeavor sought to tackle the challenges faced in the implementation of Sierra Leone’s vaccination strategy.

 
Identifying the Challenges

Understanding the hurdles in the COVAX strategy was vital to tailor the digital marketing plan effectively. The MoH identified the following challenges to vaccine uptake in Sierra Leone:

  • Low demand for the second dose of COVAX
  • Access barriers, including transportation costs and access to information
  • Misinformation about the vaccines and COVID-19
  • Limited availability of vaccines due to stock-outs

 

To address these barriers to COVAX, PSI and the MoH identified target online market locations with low , including the districts of Western Area Urban & Rural, and the cities of Bo, Kenema, Makeni, and Koidu. With these target populations combined, EpiC aimed to reach over 1 million people with the COVAX digital campaign.

 

Building Capacity for Digital Marketing

We started by ensuring that EpiC staff and MOH officials understood the impact of and best practices for using digital marketing to improve health outcomes. The communications staff and MoH members enrolled in the Digital Media for Health Outcomes Course by Yale University; and later joined the Digital Media For Health Outcomes community of practice on Facebook, where health communicators learn and share best practices for using digital media for health outcomes.

Prior to launching the campaign, PSI conducted a comprehensive three-day capacity building session for the Ministry of Health officials, based on a needs assessment done within the MoH. The training encompassed best practices for online health campaigns on all major platforms, creating valuable content, defining the target audience, and utilizing data to make informed decisions.

A close collaboration with the Ministry of Health Sierra Leone from the beginning ensured alignment with the government’s objectives. The Ministry took a leading role in steering initiatives, actively driving efforts to enhance COVID-19 vaccine adoption and counteract vaccine misinformation.

This internal capacity building led to the designing and implementation of an effective campaign plan, starting with the launch of PSI Sierra Leone’s Facebook page, Instagram profile and Twitter (X) profile.

 

Campaign Design

With the identified barriers to COVAX uptake in mind, including vaccine access, acceptance, and misinformation, we built a campaign to help individuals in the target populations overcome them.

The campaign unfolded in three phases: Phases 1 & 2 focused on vaccine acceptance and adoption, while Phase 3 sought to address vaccine misinformation. To make sure our messaging resonated with people of all ages, we tailored our approach for two primary audience segments: people aged 18-35 years, and people aged 36-65 years. Each segment was targeted using age-appropriate graphics and messaging addressing the specific COVAX misconceptions prominent within each age bracket.

For example, a common misconception among young people was that a lemon & ginger beverage could help prevent COVID-19, while pepper-based beverages were more commonly believed to prevent COVID-19 among older age groups. By segmenting the age groups, campaign messaging was able to effectively counter these misconceptions and communicate the importance of getting vaccinated. We included the local language, Krio, into our creatives and captions. This localized touch was instrumental in making our messages resonate more profoundly within the community.

In tandem with educational material, we also ran a community growth campaign throughout that led to the creation of the PSI Sierra Leone Facebook page growing to 11,000 followers. This platform will help us maintain health communications in Sierra Leone to bolster access to quality, reliable information.  

Vaccine uptake campaign: 18-36 year olds
Vaccine uptake campaign: 37-65 year olds
Myths & Misconceptions campaign: 18-36 year olds
Myths & Misconceptions campaign: 37-65 year olds

 

Results and key takeaways – phase 1

The first phase was highly successful, reaching over 1 million people and growing our online community by 11,000 people in Sierra Leone. The average engagement rate for all campaigns was 16.5 percent, well beyond the industry indicating the success of the campaign in promoting COVAX education and countering misinformation.

With the second phase underway, the following are initial takeaways from the campaign’s first phase:

  • Capacity building for MoH health communication officials ensured the digital campaigns aligned with government objectives and needs.
  • Pairing the digital campaign with in-person education via the MoH network of health workers and COVID-19 champions localized the campaign by promoting campaign messaging in partnership with relatable community leaders. 
  • Localizing messaging by including Krio and age segmentation helped the campaign resonate with the target audience, leading to high reach and engagement rates.
  • Digital marketing tools were effective in reaching the intended audience and addressing their concerns on easily accessible platforms.

 

Next Steps

This project’s success has laid the foundation for future endeavors to leverage digital tools for public health communication in Sierra Leone, including and beyond COVAX. Moving forward, PSI will partner with the MoH to integrate COVAX into routine immunizations, build a national health chatbot, digitize for community health workers, and develop These initiatives are essential in enhancing consumer powered healthcare and strengthening health systems in Sierra Leone.

This project showcases the power of digital healthcare by bridging the gap in COVAX information. By understanding barriers to health and tailoring interventions accordingly, we can use digital tools to reach people where they are, with the resources and information they need to stay healthy.

We will continue to share insights related to the COVAX digital campaign in Sierra Leone. Interested in learning more about the power of digital healthcare? Contact Cristina Lussiana (clussiana@psi.org).

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ENGAGING THE PRIVATE SECTOR FOR DISEASE SURVEILLANCE IN MYANMAR https://www.psi.org/2023/12/engaging-the-private-sector-for-disease-surveillance-in-myanmar/ Mon, 04 Dec 2023 14:00:00 +0000 https://www.psi.org/?p=60698 PSI is enhancing disease outbreak surveillance and public health emergency preparedness and response capacities in Myanmar, Cambodia, Laos, and Vietnam.

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By Dr. Zayar Kyaw, Head of Health Security & Innovation, PSI Myanmar

Under a three-year investment from the Indo-Pacific Center for Health Security under Australia’s Department for Foreign Affairs and Trade (DFAT), PSI is enhancing disease outbreak surveillance and public health emergency preparedness and response capacities in Myanmar, Cambodia, Laos, and Vietnam. When PSI conducted a review of existing disease surveillance systems in Myanmar, it identified several gaps: although the Ministry of Health had systems in place for HIV, tuberculosis, malaria and other communicable diseases, they were fragmented, with different reporting formats and reliance on paper-based reporting. In addition, private sector case surveillance data were not routinely captured, yet private clinics and pharmacies are the dominant health service delivery channel in the country. This hindered effective disease prevention and control efforts.

Building on our extensive private sector malaria surveillance work under the BMGF-funded GEMS project in the Greater Mekong Subregion, PSI implemented a case-based disease notification system using social media channels to overcome the limitations of paper-based and custom-built mobile reporting tools. These chatbots, accessible through popular social media platforms like Facebook Messenger and Viber, proved to be user-friendly and required minimal training, maintenance, and troubleshooting. The system was implemented in more than 550 clinics of the Sun Quality Health social franchise network as well as nearly 470 pharmacies. The captured information flows to a DHIS2 database used for real-time monitoring and analysis, enabling rapid detection of potential outbreaks. Local health authorities receive instant automated SMS notifications, enabling them to promptly perform case investigation and outbreak response.

In 2022, private clinics reported 1,440 malaria cases through the social media chatbots, while community mobilizers working with 475 private providers and community-based malaria volunteers reported more than 5,500 cases, leading to the detection of two local malaria outbreaks. Local health authorities were instantly notified, allowing them to take action to contain these surges in malaria transmission. During the same time, pharmacies referred 1,630 presumptive tuberculosis cases for confirmatory testing – a third of which were diagnosed as tuberculosis and enrolled into treatment programs.

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